Privacy Policy

Privacy

Privacy is of the utmost importance to Mobilier Félix Valois. That is why we are committed to respecting the confidentiality of the personal information we collect.

Collection of personal information

Mobilier Félix Valois ensures that the information collected on its website (transaction forms, interactivity, inquiries, etc.) will be treated confidentially by authorized members of its staff for the sole purpose of processing your request or responding to it, with full knowledge and with your consent. We collect your personal information when you make a purchase, either online or in-store. We collect and use your personal information to provide you with the products you purchase from us, collect your payment, deliver the product (if applicable), and follow up on customer service and, if applicable, warranty service or financing for these products. We also use your personal information to inform you about products, services, and promotions that we think may be of interest to you. If you do not wish to receive this unsolicited information, simply contact us (see below) and let us know. If you have received this information by email (newsletter), you can unsubscribe from our mailing lists at any time by following the instructions at the bottom of the email you received. We only disclose your personal information to our suppliers to enable them to offer warranty, financing, credit, and other services on the products you purchase.

Data exchanged automatically

When you access this site, your computer and the server automatically exchange data to enable navigation. In particular, they exchange:

  • Identification of your Internet service provider;
  • Your IP address and the type of browser (e.g., Firefox, Explorer) and operating system (e.g., Windows, Mac OS) you are using;
  • The pages you visit;
  • The date and time you access these pages;
  • The address of the referring site, if you access this site from another website.

Most of this information is transmitted automatically due to the way web browsing technologies work and does not allow your identity to be recognized. Mobilier Félix Valois stores this data for statistical purposes in order to count the number of visits or to find out which pages are most frequently visited, the technology used by visitors, the addresses of referring websites, the location of visitors, etc. This same data may also be used on Google Analytics, a web-based measurement tool, for the sole purpose of producing statistics or browsing reports.

Cookies

To facilitate your browsing on the web, this website may use cookies, which do not collect personal information. You can block these cookies on your browser, but you will likely be deprived of certain features of this website.

Information collected

During transactions, the information collected is your name, address, telephone number, and email address. For purchases made by credit card, the following information is also collected for the sole purpose of completing the transaction: your name, billing address, card type, card number, and expiration date. If you do not wish to provide this information, you are entitled to do so, but Mobilier Félix Valois may not be able to process the transaction. To find out what data is collected by your credit provider, please consult that provider's privacy policy.

Revision of the privacy policy

Mobilier Félix Valois reserves the right to modify its privacy policy at any time without notice and to update this policy on its website. We invite you to consult it regularly to be aware of any changes. You can also obtain a copy of this policy by contacting us.

Consent

By making a purchase on this website, you consent to its privacy policy so that Mobilier Félix Valois may use your personal information for the necessary and reasonable purposes set out above. Please also note that in certain limited circumstances, Mobilier Félix Valois is authorized to use or disclose personal information without consent or notice, always in accordance with applicable law.

Please note that if you choose not to provide us with personal information or if you choose not to consent to the collection, use, and disclosure of your personal information in accordance with this privacy policy, your ability to be served now or in the future may be affected. In such cases, we will inform you of the implications of your choice so that you can make an informed decision.

Security

The personal information we collect is stored in a secure environment. The people who work for us are required to respect the confidentiality of your information. We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always some risk when using the Internet to transmit personal information.

Legislation

We are committed to complying with the legislative provisions set out in Canadian provincial and national laws.

Mr. Yanick Boucher, President and CEO of Mobilier Félix Valois, is designated as the person responsible for the protection of personal information, in accordance with Act 25, An Act to modernize the provisions of the Personal Information Protection and Privacy Act.

Contact information:


Yanick Boucher

450-889-5548 #105

yanickboucher@mobilierfelixvalois.ca